FAQ

Tollywish.com ( Bengali Celebrity Shoutout ) is a platform for fans to get personalized video messages from their favorite Bengali celebrities – TV actors, film actors, singers, music composers, sportsperson, and other famous personalities on any special occasion.

Any Bengali or Tollywood Movie or Serial Star, Singer, Music Composer, Movie Maker, Youtuber, Instagram influencer, Motivational Coach, Sportsperson, Social worker, basically any known personality.

You can contact us via email at hi@tollywish.com, and we will get back to you with all the details.

First, pick your favorite from the list of celebrities. Secondly, fill in your request (i.e. happy birthday shout-out, motivating message, anniversary wishes, etc.) Then, the personalized video will be delivered to you within 10 days of booking. Go ahead and get one now and surprise your loved ones!

The cost of a Tollywish personalized video is set by each of the celebrities in Tollywish; therefore the price will depend on which celebrity that you request! The price is shown on the booking page of every celebrity.

Important Note: Celebrities can change their price at any time. You will be charged the price in effect when you book your Tollywish video. If your request has expired (for example, the Celebrities becomes unavailable for a short period of time, and the Celebrities has increased the booking price when they become available again), you would need to pay the new (and then-current) booking price.

First, pick your favorite from the list of celebrities. Secondly, fill in your request (i.e. happy birthday shout-out, motivating message, anniversary wishes etc.) Then, the personalized video will be delivered to you within 7-10 days of booking. Go ahead and get one now and surprise your loved ones!

You can either pay by:
Online banking (Billplz)

1. Please ensure your pop-up blocker is disabled.
2. Select Billplz as your payment option at your selected merchant website.
3. Select your preferred bank and you will be directed to the Internet banking log-in page.
4. Once the transaction is successful, you will receive separate notifications from the merchant, your bank and FPX.
5. Transaction status from your merchant will be the final confirmation status.

Tollywish team will whatsapp or email you the video as per your preferred receiving method.

We like to keep the video as authentic to our celebrities. Requests involving racial slur, explicit, politics-related, actions that deem inappropriate and potentially damage the talents’ image, the request will be rejected.

Tollywish personalized video may not be returned or exchanged and no refunds will be issued. And we assure you, you won't be disappointed as the videos will be from your favourite artists.

Tollywish team will notify you about the rejected request and a refund will be arranged as soon as possible.

Yes. You have a non-commercial and personal license to use it forever, subject to terms and conditions.